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FAQ

What if I need to cancel my class?

All appointments must be cancelled with at least 4 hours of notice in order to avoid a $15 late fee. The late fee will be charged to the card on file. If a class is no-showed, the same late fees detailed above apply. This process is strictly enforced.

What should I wear to a class?

Clients should wear form fitting and supportive activewear. For Dance Cardio and Cardio Barre sneakers are recommended. For Barre classes, grip socks are required. For Trampoline classes, either sneakers or grip socks are required. For Cycle classes, Cycle shoes (SPD or Delta) are required and may be rented at the studio or purchased. To order please see a front desk associate.

Can I put my membership on hold?

Memberships can be put on hold for a minimum of 30 days, skipping at least one full billing cycle. There is a $15 charge for this service.

How can I book a session:

Download the MINDBODY app, search for “FORWARD fitness studio” under businesses. Once you have created an account, you’ll be able to purchase and sign up for classes.

How can I cancel my membership:

Notice of cancelation must be given via email: [email protected]. 30 day notice is required prior to termination.

Unlimited Membership

Guest Allowance
3 per year

Workshop Discount
20%

Rate Lock
12 months

Pilates class price
$30.00

Cancellation
$25 or 30 days notice

Personal Training Discount
0%

Late Fee
$15.00

Membership Freeze
Once per year for one month
$15 fee